Reducing Mean Time to Repair By 95%
To help address an unprecedented financial shortfall of over $32 billion, the New York City Housing Authority (NYCHA) sought to identify technology that could reduce operating costs and help facilitate a healthier indoor environment for tenants.
What We Did
Enertiv deployed equipment performance sensors and integrated with NYCHA’s work order management system to alert maintenance crews the moment equipment broke down.
How It Turned Out
The NYCHA staff leveraged Enertiv to bring down the MTTR from 60 days to only 3 days, a 95% decrease.
“Our superintendents work very hard, but without insight into where the next problem will occur, they are forced to be reactive to resident discomfort.”
